Modernizing Legacy Fax: Cloud Faxing & HIPAA Compliance with FaxBridge

In industries like healthcare, legal practice, insurance, and municipal government, faxing remains a non-negotiable legal and regulatory standard.

However, traditional faxing introduces two major problems:

1. Expensive Dedicated Analog Lines: Phone companies charge $80 to $150 per month just to maintain a single analog POTS line connected to a fax machine.
2. VoIP Incompatibility: Standard VoIP phone lines use audio compression algorithms that frequently corrupt analog fax tones, resulting in failed transmissions and garbled pages.

What is FaxBridge?

FaxBridge is Net Express’s hardware-plus-cloud solution that internet-enables your existing physical multi-function printer or fax machine.

Instead of transmitting audio over an unreliable VoIP connection, the compact FaxBridge device encrypts the document and transmits it directly to our high-security cloud fax servers via HTTPS (TLS 1.3 encryption).

Key Advantages of FaxBridge

1. Keep Your Existing Fax Machine

Staff don’t have to change their workflow. They walk up to the machine, load paper, enter the recipient’s fax number, and press Start — exactly as they always have.

2. Dual Inbound & Outbound Capabilities

Receive faxes on paper from your machine, or have incoming faxes automatically converted into encrypted PDFs sent directly to designated email inboxes or secure cloud folders.

3. Strict HIPAA & Regulatory Compliance

FaxBridge meets all federal HIPAA security standards:

• End-to-end 256-bit AES encryption in transit and at rest
• Automatic transmission audit logs with timestamped delivery receipts
• Elimination of unattended paper faxes sitting exposed in public office trays

4. Significant Monthly Cost Reduction

Eliminate $100+/mo analog phone line surcharges. FaxBridge operates over your existing internet connection for just a fraction of the cost ($15/mo per active line).

Upgrade your office fax infrastructure today with Net Express FaxBridge.